ONLINE SERVICES

IMPORTANT INFORMATION

Patient Access to GP Services has changed due to the Covid-19 pandemic. Click below for full information on Access to primary care service. On this page you will find details of ONLINE services

ONLINE SERVICES

Patients can now consult online with a Clinician at our practice as part of a new online service which could save you time and a journey.

Using the online consultation service makes it easier for us to quickly decide how we can best help you with the least amount of disruption to your day. The service is free and confidential and medical consultations are always reviewed by a GP or Nurse Practitioner.

Simply answer questions about your symptoms online and we’ll get back to you as soon as we can with general advice, signposting, a telephone consultation or, if necessary, we’ll get you booked in for an appointment.  You can use the system 24 hours a day, 365 days of the year. This is not intended to deal with urgent cases.  Response times from the practice may vary but are usually within 48 hours. 

You can also use the system to send administrative queries if you have a question relating to test results, letters, medical reports or have a general enquiry. The service also offers access to reliable and trustworthy self-help generic information 24 hours a day, 7 days a week that may help you to avoid an appointment altogether.

For medical emergencies you can dial 999.  NHS 111 service is available 24/7 for health advice.

Use our online consultation service by clicking the graphic above. If you register to use the system then you won’t have to enter your personal details every time you send us a consultation.

Video Consultations

Image of doctor and keyboard using a headset to speak to a patient

Video consultations enable patients to have an appointment via a completely secure video environment from the comfort of your own home. Patients do not need to attend the practice and can connect to this service

To access the video consultation, please contact the practice. This service can be accessed following remote clinical triage.

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NHS WEBSITE

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NHS 111

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NHS APP

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Online Portal

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